Things you should know about Voice Over Internet Protocol

What is Voice Over Internet Protocol (VoIP)?

VoIP is an internet-based telephone system that allows you to make phone calls anywhere, anytime. Forget about the telephone coils! With VoIP, you can now start taking in remote phone calls wherever there is an internet connection — with your office phone, mobile phone, or softphone.

VoIP is a reliable, high-quality phone system that simply works for businesses of any size. This communication system has helped many businesses focus on their day-to-day operations and not their communications platforms.

Frequently Asked Questions

Let’s take a look at some of the most common questions we get from customers when researching options for improving or future-proofing their business communications and collaboration solution.

Will it disrupt my business if I move to a new system?

Switching to a cloud-based solution is much less disruptive than a standard upgrade of an on-premise system. The entire procedure can be accomplished without interruption or only in minimal degrees. Your employees will never even know the difference, beyond realizing they now have additional tools and increased flexibility.

Will it cost me much money if I scale up my communications system?

With a cloud-based solution, all of the infrastructure costs are taken care of, and scaling can be done on-demand, for a fraction of the cost of scaling with an on-premise system.

Is Hosted PBX that reliable?

When implemented properly, a hosted PBX solution is more reliable than a premise-based solution, as it can scale to meet your business’s evolving needs, and provides benefits that traditional phone systems cannot match.

Hosted PBX also reduces the capital expenditure of a new phone system, safeguarding it against technological obsolescence, broadband failures, and natural disasters.

Do I need a new or alternate Internet connection?

No, you do not require a second Internet connection for business resiliency. However, a second Internet connection is recommended, as it provides a great way to further solidify your network solution.

Is Hosted PBX as feature-rich as traditional PBX systems?

Our cloud-based phone systems include features most organizations couldn’t afford with their existing phone system. You now have the ability to manage these great features via our easy-to-use browser-based interface, with no expertise needed. You’ll be able to access carrier-class scalability, and API-extensible apps such as Salesforce.com or Outlook, providing you with a simple solution for all your communication needs.

How to Switch to Telligens Technologies, LLC Business Phone System?

If you want to reduce operating costs with a cloud-based business phone system built to grow and evolve with your changing needs, contact Telligens Technologies, LLC at (562) 239-4740 to receive a customized quote. When you’re ready, we’ll install your new phone system with ZERO downtime to your team. We look forward to helping you make a switch with immediate benefits and value for your business.