How to Choose the Best VoIP Phone System for your Dental Practice

Choosing a VOIP phone system for your dental practice can be a daunting task. The internet is filled with so many business and dental phone systems that it’s hard to know where to begin. In the end, all you really need is one area to focus on: the technology behind it all. 

In this post, we’ll explore some of the more important topics that should influence your decision as to what VOIP phone system you should use when setting up your practice.

Make sure your phone is hosted on a virtualized private cloud.

The first hurdle will be getting your phone system set up on a virtualized private cloud, which allows you to have complete control over all aspects of the phone system including its functionality and settings.

Why choose a virtualized private cloud? What are the advantages? Virtualization allows you to move your phone system away from your office and into a hosted warehouse, eliminating the need for installation and maintenance costs.

Be sure the phone system supports the kind of dental office you have.

Communication with your patients is important for a dental practice. A dental office phone system needs to accomplish three tasks: communicate with your patients, communicate with the office staff and the staff need to communicate with each other. 

You will want to be sure that your new phone system supports all of these tasks. In fact, before making a purchase, you should have an idea of what kind of phone system you will need in order to meet all your communication needs.

Be sure the phone system supports HIPAA as well as any other rules that regulate your practice (some states, for example, require doctors to keep records of certain things.)

The scalability of your phone system should fit your dental practice’s growth.

 When choosing a VoIP phone system, you should keep in mind the scalability of your business. What’s more, it’s important to determine how the VoIP provider can provide security and privacy to your staff.

If you’re looking to upgrade your practice’s voice and data communications system, you might find it helpful to know what features are important for clinicians, who need to use the phone when at their desk or on the go, and what matters in terms of cost.

Make sure the phone system easily integrates with existing applications.

Gaining technologically advanced phone systems is critical to the success of your dental practice. If you’re not prepared with a phone system that’s able to easily integrate with existing applications, it will be difficult to keep up and see any immediate results. This may result in patients being dissatisfied with their experience as well as you failing at delivering optimal customer service. 

Prepare for future innovations in dentistry.

Dentistry is a fast-paced market. New dental technology and procedures are developed almost daily, and we struggle to keep up with all of the changes. The key to success in dentistry is staying on top of the latest innovations in order to provide you and your patients with the best possible experience.

As dentistry continues to undergo tremendous change and innovation, it’s important you understand the importance of implementing an intelligent communications system that will help you ensure patient care is up-to-date.

The days of using a one to one appointment system in dentistry are long gone. You will never go back to the traditional appointment schedule where you are waiting for hours for your dentist to get with his team and schedule an appointment for you. Genuine communication is an important factor in all aspects of life but it is no different when it comes to dentistry which has been revolutionized with the advent of virtual office phone systems.

Takeaway:

VOIP phone systems can help dental practices manage their contacts, consolidate services and save money on tech-related costs.

Choosing a VoIP phone system for your dental practice is an important decision that can have a significant impact on the way you operate your business. The wrong choice could lead to missing important calls, poor communication, and increased productivity. At the same time, however, there are many different options available. This article provides information on the best features to consider when making this choice.

As with any other business venture you decide to undertake, you should do your research before purchasing any type of equipment, especially communications equipment. Be realistic about the opportunities and challenges involved in operating a medical communications practice, and ensure that you understand all of the costs associated with your purchase. 

With so many different options for VOIP phone systems out there, it may be a little overwhelming to choose one. But don’t let that stop you from considering other factors, as well. What’s your budget like? Which features are important to your practice? What kind of phone system will work best for you? Don’t forget those either.

And if you aren’t sure about the ins and outs of which models are available and how they work, send us an email or give us a call. We’d love to help you pick the perfect phone system for your dental practice!

TELLIGENS TECHNOLOGIES CAN HELP YOU SWITCH VoIP

We have a long history of helping businesses move off legacy phone systems for a growing and more agile business. The system you run your business on should help you be better, not weigh you down. Contact Telligens Technologies, LLC today to get started. Visit www.telligens.com today.

When you’re ready, we’ll install your new phone system with ZERO downtime to your team. We look forward to helping you make a switch with immediate benefits and value for your business.